PREPARATION AND HOSPITALITY ONLINE COURSE

Learn how to utilize your space and spa environment to maximize client comfort and satisfaction.

What Can You Expect?

Your first impression will be one key factor in determining client comfort and retention. Learn how to keep your client's booked and seeing results in this detailed course teaching you everything you need to know about utilizing every possible strategy to reach your ultimate success potential.

It all starts with education.

Curriculum:

Caring and Connecting

• Spa Types
• Confidentiality and Privacy
• Hospitality Principles
• Connection and Relaxation
• Advice and Recommendations 

Details for Success

• Client Experience and Service Consistency
• Client Experience Elements
• Treatment Room Characteristics

Once you have registered for this course you will be sent your username and password to access our online academy.